Procurement & Logistics Q&A
Frequently Asked Questions by Bangkok Buyers
Clear answers regarding MOQs, tropical wax stability, shipping times, and custom private label formulation.
Why is standard soy wax unsuitable for Bangkok's climate, and how does your formula solve this?
Standard pure soy wax has a low melting point of 45°C–48°C. In Bangkok's hot tropical climate and shipping environments, pure soy wax often melts, bleeds oil, and develops surface frosting. To solve this, our technical team engineered a high-stability vegetable and mineral matrix with a 54°C–58°C melting threshold. This ensures your candles maintain a smooth surface, zero oil separation, and flawless appearance during shipping and retail display across Thailand.
What is the Minimum Order Quantity (MOQ) for private label candle production?
We support growing boutique brands as well as established hospitality groups. For standard catalog vessels with custom scent selection and private label printing, our baseline MOQ starts at 500 units per order (with flexible fragrance splitting across 100-unit batches). For custom-molded glass or ceramic vessels, MOQs typically start at 1,500 to 3,000 units depending on factory tooling requirements.
How long does the OEM manufacturing process take from initial brief to delivery in Bangkok?
Development timelines follow three key phases:
1. Scent Sampling & Proofing: 10–14 days.
2. Batch Manufacturing & Curing: 3–4 weeks (we maintain a strict 48-hour cure window to ensure maximum scent performance).
3. Logistics & Freight to Bangkok: 10–15 days via air freight, or 25–30 days via sea freight. Overall, full production typically takes 6 to 8 weeks from final sign-off.
Do you provide compliance documentation for selling in Thailand and exporting globally?
Yes. Every product we manufacture comes with comprehensive regulatory support. We provide IFRA Conformity Certificates, Safety Data Sheets (SDS) for transport and handling, CLP hazard labeling declarations, and cosmetic safety documentation (CPSR) for skin-contact items like massage candles or body washes. This guarantees smooth registration with Thai regulatory bodies and international customs.
Can we provide our own vessels or custom packaging for pouring?
Yes. Clients can send custom vessels (glass, ceramic, brass, or concrete) to our manufacturing atelier for thermal testing and pouring. We conduct rigorous burn safety tests on client vessels to ensure proper heat dissipation and prevent glass cracking or surface overheating before starting mass production.
How do your reed diffusers perform in large air-conditioned spaces like hotel lobbies?
Air-conditioned environments lower humidity and increase air movement, which can dry out standard reed diffusers quickly. We use an advanced alcohol-light, DPG-free diffuser solvent base paired with high-density synthetic fiber reeds. This allows for slow, consistent fragrance absorption and steady diffusion over 12 to 16 weeks (for 250ml units) without rapid evaporation or harsh chemical fumes.
